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Sweet As Goods

Sweet as Goods – Privacy Policy

Last Updated: 02 July 2025
Governing Law: Privacy Act 2020 (NZ)

1. Information We Collect
We collect data to provide “sweet as service”:

  • Personal Data: Name, email, shipping/billing address, phone number.
  • Order Details: Products purchased, payment method (no card storage), GST invoices.
  • Technical Data: IP address, browser type, cookies (for site functionality).
  • Vendor Data: Business name, bank details (for payouts), product listings.

2. How We Use Your Data
Purpose

  •  Process orders & payments
  • Ship products (Self & NZ Post)
  • Send marketing emails
  • Prevent fraud
  • Improve website UX

Legal Basis

  •  Legal Basis
  • Legitimate business interest
  • Consent (opt-in required)
  • Legal obligation
  • Consent via cookie banner

3. Data Sharing & Third Parties
We only share when essential:

  • Vendors: Shipping address for order fulfillment (vendors sign NDAs).
  • Payment Processors: PayPal, Stripe (PCI-DSS compliant).
  • Shipping Partners: Self Service, and NZ Post.
  • Legal Compliance: If required by NZ courts or police.

We never sell your data.

4. Data Storage & Security

  • Location: Encrypted servers in Australia/NZ (GoDaddy VPS Server).
  • Retention:
    • Order data: 1 year (NZ tax law).
    • Inactive accounts: Deleted after 1 year
  • Protection: SSL encryption, regular security audits, staff training

5. Your Rights (Privacy Act 2020)
You have the right to:

  • Access: Request a copy of your data.
  • Correct: Update inaccurate details (e.g., address).
  • Delete: Ask for erasure (unless required for legal/tax purposes).
  • Opt-Out: Unsubscribe from marketing (link in every email).
  • Complain: Contact NZ Privacy Commissioner (privacy.org.nz).

6. Cookies & Tracking

  • Essential Cookies: Cart functionality, login sessions (no consent needed).
  • Analytics: Google Analytics (anonymized IPs). Opt-out via cookie banner.
  • Marketing Cookies: Facebook Pixel – enabled only with consent.
7. Children’s Privacy
  • We do not target users under 16.
  • Accounts for under-16s require parental consent.
8. International Transfers
  •  Data stays in NZ/AU unless you’re overseas (e.g., EU → GDPR-compliant partners).

9. Vendor Data Responsibilities
Vendors must:

  •  Use customer data only for order fulfillment.
  • Delete shipping data after 90 days.
  • Report breaches to us within 24 hours.

10. Policy Updates
We’ll notify users of changes via email or site banners.

11. Vendor Responsibilities

  • Vendors must:
    • Accurately describe products.
    • Fulfill orders within 24 hours.
    • Comply with NZ safety/labeling laws (e.g., fiber content tags).

12. Dispute Resolution

  1.  Negotiation: Contact us at sweetasgoodsnz@gmail.com.
  2.  Mediation: If unresolved, parties agree to NZ-based mediation.
  3. Courts: Claims may be filed in NZ courts

13. Amendments
We may update these Terms. Continued use = acceptance.

11. Contact Us
Privacy Officer: SHAHZADA SALEEM
Email: sweetasgoodsnz@gmail.com
Phone: 0274 775 816
Address: 19 Frost Road, Mount Roskill, 1041 Auckland, New Zealand

Key NZ Legal Safeguards
Business Protection

  •  Limits liability for vendor data breaches
  • Allows data use for fraud prevention
  • Retains order data for GST compliance

Customer

  • Guarantees access/deletion rights (IPP 6 & 7)
  • Requires explicit consent for marketing (IPP 4)
  • Enforces data anonymization (IPP 12)